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AI Troubleshooting Assistant

Troubleshooting

Free
Available

Describe a Microsoft 365 problem and get likely causes, read-only diagnostics and remediation steps.

Sign up free to use it

A structured assistant for Exchange Online, Outlook, Entra ID, Intune, Teams, SharePoint and PowerShell issues. Responses follow a consistent format: summary, likely causes, diagnostic steps, commands, expected output, remediation, permissions, risk and confidence.

How it works

  1. Choose the product and issue category.
  2. Describe the problem. Optionally add an error code and sanitized command output.
  3. Review the structured response and run the suggested read-only checks yourself.
  4. Continue the conversation with what you found.

What the assistant will not do

  • It never connects to your tenant and never runs commands.
  • It does not claim to have verified your configuration.
  • Commands that change configuration are clearly flagged.

Privacy

Email addresses, GUIDs, IP addresses and tenant domain names are redacted from logs by default before anything is sent for analysis.